Pragmatic People-Centric Organisational Change
Enabling your organisation to achieve its goals
(Effectiveness - Efficiency - Engagement - Results)
ABOUT US
Organisational Change Design & Change Management
Oson Limited – driven by Javier Romero, an organisational expert with over 25 years' experience, co-operating with an array of specialists – make senior-level expertise accessible to businesses of all sizes. We empower organisations to achieve exceptional and measurable results cost-effectively regardless of scale.
In the near and longer terms Oson optimise:
Organisational Structures, People Development, Technology & Systems (including Artificial Intelligence), Data, Processes, Metrics / Performance Measurement, Culture
We distinguish ourselves by asking:
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‘What do your customers / end-users think?’
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‘What can we start doing differently from Monday to make things better?’
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‘How do we empower you to achieve your goals such that you do not need consultants indefinitely?’
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Please click here to see Javier Romero's LinkedIn details
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OUR SERVICES
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Organisational Effectiveness
(including Organisational Design and Development)
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Business Change Management
​(including stakeholder management, development, comms)
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Customer Experience Mapping & Design
(including Customer Service and Contact Centres)
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Business Analysis
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​Programme/Project Management
(including Agile and waterfall)
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Customer and Market Research & Insight
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Innovation (including but also beyond ideation)
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Client, Colleague, & Customer Relationship Management
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Group Facilitation
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Global Working
(Europe, Americas, Africa, Asia, Australia)
CLIENT EXPERIENCE
Past clients span several sectors and include:
Apple
BT
HMRC
News International
National Air Traffic Services
Walgreens Boots Alliance
Vodafone
Barclays
The
Guardian
Serco
De Beers
Eircom
Credit
Suisse
20th Century Fox
HEROtsc
Premier
Farnell
O2
Nomura
Which? Publishing
Reuters
Chartered Management Institute
T-Mobile
Lloyds TSB
British Medical Journal
General Electric
Homesite Insurance
John Hancock Life Insurance
The Hartford Insurance
We have worked with much smaller organisations too and leverage our experience and best practice from these larger ones to help them